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Debt Collection for the Technology and Sofware Sector
Technology Debt Collection processing is on the rise. Technology and software companies have become the largest and most profitable businesses in the world within their short existence of the past 35 years. From global leaders with trillion-dollar valuations like Apple, Inc. Microsoft Corporation and Alphabet (Google), to start-up SaaS providers, this sector will continue to expand and be pivotal for world development indefinitely. Technology debt collection has been expanding and collecting revenue from clients has been vital to the durability of any successful company. As times change, securing payment from clients has become harder for tech and software companies.
A general consensus is that a good portion of the technology sector has changed from a product sales business model to a subscription-based service. Where companies used to shell out tens of thousands of dollars for business software systems, providers now offer licenses to use these systems for a monthly fee. While this has sent profits surging it has also produced an accounting liability when subscription fees go unpaid.
Unfortunately for many of these companies, their ability to sell subscriptions outweighs their ability to establish billing protocols effectively. The result of this can be devastating to the extent that many companies have unpaid subscriptions that go on for months before being addressed as even being late. Many SaaS providers do not even send late notices when payment is not received by the due date. When this happens, recovering the past due amounts can become exponentially more difficult and when confronting customers with their balances many will decide to shop similar services versus paying an arrears balance.
Fortunately, the utilization of a third-party debt collection agency can provide businesses in the technology sector the protection and relief that they need. Our agents are trained to utilize various tools when addressing these issues. The agents handling the claim will focus on identifying the cause of the debt, explore remedies to cure the problems, and, when appropriate, use the proper leverage to incentivize the debtor into resolving the matter. Unlike other agencies that use cookie-cutter demand letters and scripted agents, often in overseas call centers, our agents thoroughly investigate the claims to ensure that no stone is left unturned in securing payment. When a company still refuses to address the obligation, we have a network of collection attorneys that will not only dispute the claim, but collect through garnishments, liquidations, and other court remedies that force a recovery.
In addition to recovering the debt, other factors make selecting the right company when using a collection agency. On top of being taught collection tactics, our agents are also versed in business etiquette and conduct to ensure that our clients are being represented professionally and that their customers are being dealt with respectfully. In times where anyone can write a yelp or google review, tech companies must be represented by a collection agency that conducts business professionally.
If you are a company in the technology sector that is currently faced with the problem of collecting on a delinquent debt, contact our office to speak with a specialist to discuss your collection needs. Unlike other companies that will simply provide a standard quotation and a slick sales pitch, our intake specialists will consult with you to better understand the challenges that you are facing and devise a plan and pricing option that will serve your needs. Your focus should be on the development and growth of your business. The technology sector is highly competitive and allowing our expertise to aid you in the recovery of your past due accounts will not only increase recovery rates, but provide you with more time to devote to your business.